Technology Framework

The Product

is an effective web business collaboration hub for your internal operations and communications with your clients and suppliers, which brings the right people, information, and tools together to get work done.

is a shared journal backed by immutable inter-related ledgers for recording the history of all business transactions. This chain of transactions covers CRM issues, inventory items, sales/purchase orders, shipping & receiving, AR & AP invoices, payment, and accounting. eCBK equips all subscribed businesses with their permissioned-journal of records for inter-related ledgers and their associated contents (e.g. signed contracts) tagged with relevant meta-data.

used by thousands of businesses around the world not only to bring their team members together as one by unifying their systems, and drive their businesses forward but also to maintain traceable and auditable communications with the clients and suppliers to maximise the productivity and meet the set business objectives with lower cost.

eCBK Has Comprehensive Functional Coverage

eCBK Comprehensive Functional Coverage
  • Managing the internal business operation.
  • Work smart through automation and unifying your internal communication channels.
eCBK Comprehensive Functional Coverage
  • Your clients and suppliers communicate with your business via web login.
  • Clients can reach you 24/7 so you can meet their expectations. Nobody will drop the ball. All communications in one central system.
eCBK Comprehensive Functional Coverage
  • Communication across the Global Catalogue trading exchange for selling and buying.
  • Actively reach out to potential clients, increase revenue, reduce buying costs, shrink inventory capital, and improve your bottom line.

The Business Bundle

eCBK is an all-in-one bundle of business applications built on top of INToo communication framework. This bundle is for small and medium businesses that run from any simple computer with an internet connection.

These applications fall into three categories:

  • Interbnal Operations.
  • Business Development.
  • Communication.
eCBK Applications
    • Inventory & Supply Chain Management.
    • Sales & Purchase Order Management.
    • Packing & Receiving Shipping Note Management.
    • Sales & Purchase Invoice Management.
    • Account Management.
    • CRM.
    • Expense Management.
    • Administration.
eCBK Applications

  • Business Development - This category is to help the business to create new sales pipelines, gain new clients and discover suppliers for better buying prices. This category includes:

    • Global Catalogue for selling and acquiring clients.
    • Web communications.
eCBK Applications
eCBK Communication

Solution Framework

eCBK is supported by our novel software framework which includes:
  • Networked Software as a Service (N-SaaS).
  • Collaborative Document Communications (CDC).
  • Active CRM Actions (ACA).
  • Workflows.
eCBK applications are integrated fully and governed by multi-dimensional workflows to increase work automation with machine-validation to reduce user data entries.

Networked Software as a Service (N-SaaS)

N-SaaS for eCBK provides two types of web logins:
  1. Subscription-Based Web Login. This type of login is for the enrolled (subscribed) business into the eCBK network. Each enrolled business has multi-user logins (minimum of five logins depending on the subscription level) for the business’s employees.
  2. Managed Web Login. This type of login is for users who represent the clients and suppliers of the enrolled business. Each enrolled business can add as many of their clients’ and suppliers’ profiles. Each profile will have one managed web login. The managed login means that the enrolled business controls the issuing of user-name and password sets for their clients and suppliers. This managed web logins will allow the business to communicate and exchange business documents within eCBK network. This is made possible because of the data-architecture of N-SaaS.
These types of web logins are the foundation for the Collaborative Document Communications (CDC).

Collaborative Document Communications (CDC)

CDC takes the following necessary automatic actions which make the flow of communication happens in the background without any manual intervention:
  1. When your client sends an electronic purchase order, CDC will generate automatically a corresponding sales order based on your set of order terms and conditions.
  2. When you generate a sales (AR) invoice on behalf of a client (phone orders and desk orders), CDC will generate the corresponding purchase order for your client.
  3. When you author a packing slip, after submitting, CDC automatically will generate a mirror receiving shipping note for your client.
  4. Once you create a sales (AR) invoice (based on confirmed order on packing note depending on the order terms and conditions), CDC will generate the corresponding purchase (AP) invoice for your client.
  5. Once your client confirms the receipt of good listed in the receiving shipping note, CDC triggers a sequence of actions inside eCBK to populate the data for only the non-existing inventory items in your inventory pool and the corresponding quantities. The existing ones only the quantity attributes will be updated.

Workflows

The workflows are to increase productivity, reduce business errors and support work automation. The workflows govern the process of:
  1. Issuing purchase/sales orders.
  2. Issuing sales (AR) and purchase (AP) invoices.
  3. Approving and paying expense applications.

Active CRM Components

Active CRM Actions (ACA) ACA actions would take place only if you signed up for the Global Catalogue (GC). ACA main components are:
  1. Notifications for:
    1. business profile viewing on GC.
    2. viewing the inventory items published in the GC.
  2. Messaging Center. The message centre allows you to send messages and reply to messages from your clients and suppliers.
  3. Automatic issue/task assignments generation which will have “Sales Pipeline” issue type in the issue list.
  4. Connection request processing. The connection requests could be as a ‘client with’ or ‘supplier for’ the anonymous company looking at your items on the GC.